Dr. Minita Ramirez began her quest into higher ed administration with a compelling question: ‘Where are all the Hispanic Students?’ Read her insights in this series, focused on the ‘ABCs of Student Finance.’
How do you get students to adopt your new CampusLogic platform? Strategic change management and our Student Rollout Kit sets everyone up for success.
Gratitude is the key to a happy life, says Chrisy Woll, our VP of Customer Success. It can also be a way to help make others’ lives better. Here’s her Gratitude Challenge—with tips for making a difference.
Customer Success Manager Marc Alexander explains how to ensure your net price calculator is simple to use—and smart enough to be accurate without added complexity.
Resident rule-breaker—and Customer Success guru—Chrisy Woll offers insights into three rules that are meant to be broken. Transform your campus by rejecting, “how it’s always been done.”
Are you using text messaging in your student communications strategies? Chrisy Woll, VP of Customer Success, explains why it’s absolutely necessary today. She offers these best practices to keep students engaged.
After introducing “the four service truths” in parts 1 and 2 of this series, former WASFAA president Mike Johnson explains how to create a culture to help your FinAid Office change for the better.
“When I think of our purpose, ‘to help schools change lives,’ I think about the lives that have been changed by education—including mine and my daughter’s,” says Chrisy Woll, VP of Customer Success.
“When I first read the book, ‘Uncommon Service,’ I was struck by how Financial Aid Offices—like any business—can sharpen customer service practices,” says Mike Johnson in Part II of this series.