Nobody ever likes to wait in line or on the phone. That’s especially true for your students. They want information when, and wherever, they happen to be. And they want their student financial services to be as personalized and automated as virtually everything else they do, with an easy “DIY” approach.
That’s what 730 students told us in our nationwide survey, where a resounding 70% said process improvements are needed.
Our survey respondents had plenty of ideas about how to make FinAid #awesome. Check out this handy infographic to see how your processes measure up to students’ suggestions. Then, check out our student financial services platform, designed with you—and your students—in mind.