Successful communications start with collaboration between enrollment and financial aid—so students get “the right message at the right time.” Here’s how to ease tension between the two groups.
A strong financial aid communications strategy speaks volumes about your school when prospective students are considering their choices, says Amy Glynn, our VP of Community. She offers these four tips for engaging students when, where, and how they prefer to communicate.
Communication is a cornerstone of Customer Success. And it’s a big part of our work here at CampusLogic. We actively listen to our customers and use what they tell us to make our service even better.
How does today’s student – a smartphone using, mobile-browsing, social media savvy digital native – want to communicate? Is financial aid listening, or do we have a communications disconnect?