Solving High Call Volumes For #FinAid Offices

Solving High Call Volumes for #FinAid Offices

  • February 25, 2016

No one likes to wait. Ever. In 2012, Kit Eaton published a fantastic article for Fast Company titled “How One Second Could Cost Amazon $1.6 Billion in Sales.” The highlights? Americans won’t wait in line for more than 15 minutes…

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