OUR CUSTOMER SUCCESS TEAM
A loud and proud Texan, Kristi is the Director of Customer Success Managers at CampusLogic. With roles ranging from faculty member to Software Quality Analyst to Associate Director of Academic Operations, her career has continually focused on higher education and technology. An avid student of life who believes in life-long learning, Kristi earned her Master’s in Management and a Graduate Certificate in Creative Writing. She also tends to reads more than 100 books a year (seriously).
Kristi Punches

Kristi Punches

Marc is passionate about the important role financial aid plays in making higher education a reality for millions of students every year. In his career, Marc has helped thousands of students and parents navigate the complicated financial aid process. He also has worked with hundreds of financial aid administrators to help them implement innovative student financial services. Marc earned an International Master of Business Administration (IMBA) degree and holds an undergraduate degree in Spanish. He likes how working in financial aid allows (and requires) him to use both analytical/hard skills as well as communication/soft skills.
Marc Alexander

Marc Alexander

More about Jordan soon!
Jordan Black

Jordan Black

Angelica Gonzalez

With nearly two decades of experience in Information Technology & Project Management, Kris has seen it all. From his knowledge of legacy FoxPro databases to the latest RESTful API, Kris is a valuable technical resource for the team—and always ready to lend a hand. His focus on functionality and comprehension helps drive value and adoption of various technology solutions across our customer community. When not helping customers, this proud alumnus of Arizona State University can be found chasing his dog around the deserts of the Southwest.
Kris Holmgren

Kris Holmgren

As a former high school teacher in a Title I school, Rachel brings a passion for education and financial aid that’s focused on driving student success. Applying her past experience to her current career in Customer Success, she has worked in the technology sector as a Customer Success Manager, Program Manager and Onboarding Project Manager. She brings to CampusLogic a wide range of knowledge in client relations, training, and process improvement. Rachel received her Bachelor of Science in Accounting from Arizona State University, and earned her Master of Arts in Teaching from Marian University.
 Dara Lee

Rachel Knight

The veteran of our Customer Success team, Heather has been with CampusLogic since 2008 and currently serves as our Customer Integration Manager. An alumna of Arizona State University, she’s a calm, collected presence to take you through the onboarding experience—nothing ruffles her. Adept at project management and well-versed in financial aid processing, audits and more, Heather is passionate about compliance and regulatory issues, research, and training. She hasn’t met a customer problem she couldn’t troubleshoot.
Heather Moffat

Heather Moffat

An experienced higher education veteran, Misty joined the Customer Success Manager team at CampusLogic in 2016. Her impressive background includes roles in enrollment, financial aid operations, client relations and technology implementations. A great communicator and problem-solver, she has worked in both for-profit and nonprofit college environments.
Misty Mullenbach

Misty Mullenbach

An Arizona native, Jesse has a passion for higher education and customer service. His dedication to Customer Success has placed him in roles that include financial aid operations, financial aid counselor, student success advisor, academic advisor, and career services advisor. He holds a bachelor’s degree in business and has built his career on helping others. An active volunteer with Junior Achievement of Arizona, Jesse believes that educating our youth about money management, financial responsibility, and entrepreneurial thinking will help build future leaders.
Jesse Rojas

Jesse Rojas

With more than two decades of experience in both higher education and account management, Heather’s wealth of knowledge spans the student lifecycle. A results-driven, strategic team player, she has helped hundreds of schools reach and exceed their institutional goals. Whether strategizing effective enrollment marketing, communicating the cost of college along with the affordability and value, and preparing students for financial success after graduation—Heather will help your admissions and FinAid teams collaborate for true success.
Heather Smith

Heather Smith

Bringing more than a decade of experience in Financial Aid to CampusLogic, Steven joined the Customer Success team in 2016. His roles in Financial Aid included student services advisor, Finance Counselor Manager, and Director. Born and raised in Arizona, Steven is pursuing his Master’s Degree in Educational Leadership with a focus on Community College/Higher Education at Northern Arizona University. He earned his Master’s Degree in Human Services Counseling in 2016.
Steven Young

Steven Young