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Financial Aid Department Metrics, What Gets Measured Gets Managed

As financial aid budgets freeze, or even decrease, and regulatory compliance stiffens, most colleges and universities are evaluating the effectiveness of their financial aid operations. Every process, every resource and every technology solution is being scrutinized to determine where cost, quality, and timeliness can be improved. From staff utilization to process improvement and technology automation, schools are searching for opportunities to do more with less. For the complete article click here.

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