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Watch real students try to get answers from school websites and chatbots:
Students want personalized answers to financial aid questions on their schedule, yet most chatbots in higher education miss the mark. We put VirtualAdvisor, a 24/7 virtual assistant powered by artificial intelligence, to the test by having students use their school website to search for answers to routine questions. See the difference it makes when one student gets immediate, reliable answers rather than having to search through screens of information.