A centerpiece of the CampusLogic platform, VirtualAdvisor uses artificial intelligence (AI) to orchestrate activities and automate workflows across the financial aid lifecycle. VirtualAdvisor includes a dynamic chatbot powered by Microsoft’s® Language Understanding Intelligent Service (LUIS) AI engine. VirtualAdvisor engages students in conversations that answer complex financial aid questions, decreasing staffing strain and freeing up time for staff to spend on high-needs counseling—all while machine learning continually improves responses and conversations.
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