Solving High Call Volumes For #FinAid Offices

Solving High Call Volumes for #FinAid Offices

  • February 25, 2016

No one likes to wait. Ever. In 2012, Kit Eaton published a fantastic article for Fast Company titled “How One Second Could Cost Amazon $1.6 Billion in Sales.” The highlights? Americans won’t wait in line for more than 15 minutes…

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Financial Aid Directors Can Prevent Data Security Breaches

Financial Aid Directors Can Prevent Data Security Breaches

  • March 3, 2015

The Data Fraud Problem Today Cybersecurity breaches are on the rise everywhere; no organization, whether educational or corporate, can be lax in taking precautionary measures. Education leads the industries in data breach numbers (second only to medical institutions), and 77% of breaches occur in post-secondary…

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How To Hire The Right Financial Aid Director

How to Hire the Right Financial Aid Director

  • October 31, 2014

It's time to hire a financial aid director. You know finding one is no small task! The financial aid office is the fulcrum of admissions for most students, and you need a solid leader. Step 1: Line up candidates. So far so…

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Top 11 Metrics Every Financial Aid Director Should Be Measuring

Top 11 Metrics Every Financial Aid Director Should Be Measuring

  • October 20, 2014

Financial aid directors must possess a plethora of competencies. One of the most important is the ability to collect, interpret and analyze data. Data collections and evaluation metrics are crucial to improving processes and driving financial aid policy development and improvement for…

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So You Wanna Be A Financial Aid Director Superstar?

So You Wanna Be a Financial Aid Director Superstar?

  • October 3, 2014

Of course you want to be a superstar - endowed with the admiration of your colleagues, the respect of your bosses and the appreciation of countless students and their families. Well, it’s possible, if not easy. We’ve seen it happen.…

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