24/7 Access to a World of Financial Aid Information

Students need your guidance 24/7—but you physically can’t answer questions around the clock. Answering the same question over and over can cause staff burnout and frustration. Besides, students want answers on their schedule, not on yours. VirtualAdvisor by CampusLogic meets everyone’s needs—and sets new standards for financial aid artificial intelligence.

Create Efficiencies

Over 50% of all institutions say that allocating scarce resources is the number one challenge. When VirtualAdvisor joins your team (virtual director of financial aid, at your service!) your staff will enjoy a drastic reduction in manual tasks. Here’s why:

80% of routine questions will be answered via VirtualAdvisor’s pre-loaded financial aid knowledge: videos, content and more
Provides dynamic answers to student questions by connecting to multiple systems in your office, reducing call volumes
Say goodbye to answering the same questions over and over, and repurpose that time into high-value 1:1 advising

Enhance Student Experience

Students are busy—they need answers on their schedule, not yours. But when they try to get those answers, distance, time, and language barriers may be getting in the way. VirtualAdvisor by CampusLogic scales advising support and gives students the digital experience they want through:

Consistent, reliable answers available 24/7/365 on any device
Multi-lingual support expands access—no translation work needed on your end
Meeting students where they are, bridging geography and technology divides

Drive Enrollment

Enrollment and retention suffer when students don’t get the answers they need—there’s nothing more dangerous than uncertainty. Yet 40% of staff say they spend too little time communicating with parents and students. VirtualAdvisor drives real-time communication:

Available whenever students and parents have questions—on their schedules, not yours.
Spend more time focused on personalized advising for high risk students
Increase knowledge of personal financial status with the ability to automatically answer questions about each student’s aid package

Related Resources

Give Students 24/7 Access to a World of Financial Aid Information

There’s nothing more dangerous than uncertainty. VirtualAdvisor answering student and parent questions 24/7, driving satisfaction for staff and students.